FAQ

What products do you sell?
We specialize in high-quality women's fashion including activewear, dresses, sleepwear, and accessories.
How do I place an order?
Browse our collections, choose your product, select size and color, then click Add to Cart. Proceed to checkout to complete payment.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Google Pay, and Shop Pay.
Do you ship internationally?
Currently we only sell and ship within the United States.
How long does shipping take?
Estimated delivery time is 5–13 business days depending on your location. Once your order ships, you will receive a confirmation email with a tracking number.
Please allow 24 hours for tracking information to update.
Can I track my order?
Yes. Once your order is shipped you will receive an email with your tracking number.
What is your return policy?
Returns are accepted within 30 days of delivery. Items must be unworn, unused, and in original condition.
How do I know my size?
Please check our Size Guide page for measurements in inches and centimeters.
Can I cancel my order?
Orders can be canceled before they are shipped. After shipping, you may request a return.
How can I contact customer support?
You can contact us anytime at support@lushira.shop